Do you have a repair shop customers bring equipment to?
No. AYMS is presented as a mobile service business. We come to the customer's place of business. The Phoenix address on the website is for mailing and billing only.
What information should I have when requesting forklift service?
If available, provide the make, model, serial number, business location and a description of the symptoms. Fault codes, warning lights, leaks, unusual noises and recent repair history can also help explain the problem.
Does AYMS only work on forklifts?
No. Forklift and material-handling equipment service is a major focus, but AYMS also evaluates broader industrial and warehouse equipment repair needs when the work fits our capabilities.
What does “One Vendor. Many Skills. Less Downtime.” mean?
It describes the AYMS service model: customers can start with one service relationship for multiple mechanical, hydraulic and equipment electrical troubleshooting needs instead of automatically managing a separate vendor for every type of equipment problem.
Do you provide preventive maintenance?
Yes. AYMS offers routine inspection and maintenance support for forklift and material-handling equipment, including common fluid, filter, tune-up and wear-item checks as appropriate to the equipment.
What area do you serve?
AYMS provides mobile service from the Phoenix, Arizona area. Call with your facility address to confirm service availability for your location and job scope.
How do I request service?
Call (800) 876-8151 or use the service-request section on the AYMS homepage to organize the equipment and problem information before calling or texting.